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Community Perception & Membership Survey update: a quick look at your feedback

A huge thanks to all those who completed our Community Perception & Membership survey. Your time and feedback, whether you’re an active member, a former supporter or a recent discovery, have been invaluable.

We’ve read every response, and it has provided us with great insights into how we can better support you and enhance our collective impact.

We’re working on these improvements; in the meantime, we’d like to address some of the key questions, ideas and friction points you raised:

✅  I’m unsure if my membership is still active

If you’re not sure whether your £2/month subscription is currently active or if your payment might have lapsed without you realising, please drop us a message and we’ll check your account status.

💰 I’m thinking of joining (or re-joining), but want to know where my money goes

Your £2 monthly contribution directly funds our advocacy campaigns, essential platform costs and two paid members who help run things smoothly. You can check out our full breakdown on our FAQ page, or feel free to drop us an email if you’ve got any specific questions.

By popular demand, we’ve brought back our free Youth membership to support the next generation of eco-conscious runners; under-18s pay nothing until their milestone birthday! The sign-up form has been launched very recently, so we appreciate your support in flagging any potential issues you may come across.

👣  I want to be part of an offline community, but I don’t know where to start

If you’d like to join an amazing volunteer team (like the brilliant gang who campaigned at the Ealing Half Marathon!), join our official WhatsApp group. Send us an email if you’d like to be added to the chat, be kept in the loop and contribute your ideas.

No Local Meet Ups in your area? 

Why not start one? You don’t need special permission or a massive group to start a local green run, plog, or gear swap: any member can do it! We’ve created a simple leader guide, or you can email us directly at [email protected].

🌱  I’m not the “perfect shade of green”

A few people mentioned feeling worried that they aren’t “green enough” or elite enough to represent TGR. Please know that TGR is about progress, not perfection. Mileage may indeed vary, and making a small tweak to your kit, food, travel, or speaking out is what makes you a vital part of this movement. 

We LOVE hearing from you! To make sure your achievements get properly celebrated and reposted, please submit your stories and photos via this quick form. Social media stories vanish after 24 hours, so if you tag us over the weekend while we’re away from our desks, we might miss the chance to repost. Using the form guarantees your story gets the spotlight it deserves!

 ☕ WhatsApp is not my cup of tea

We hear you on app fatigue. While our members have expressed a clear preference for WhatsApp over other instant messaging platforms, all major updates are delivered directly to your inbox via our monthly newsletter. Please note that our newsletter only goes out to active members; if you believe you’ve accidentally been unsubscribed, please email our Digital Engagement Manager Paola and she’ll gladly assist you. 

You can also follow us on social media (all links are in the footer of this email).

Thank you again for standing with us, running with purpose, and helping us shape a fitter planet.

Happy running,
The Green Runners Team